RoyalPanda Terms and Conditions

Welcome to Royal Panda. These Terms and Conditions govern your use of our website, mobile applications, and all gaming services we provide. By registering an account and using the royal panda casino platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before you begin playing, as it outlines your rights and obligations as well as ours.

Who We Are

Our platform is owned and operated by Royal Panda Ltd., a company registered in Malta (registration number C58222), with our registered office at Level 7, The Plaza Business Centre, Bisazza Street, Sliema, Malta. We operate under a corporate group licence issued by the Malta Gaming Authority (MGA/CRP/237/2013). At RoyalPanda, we are part of the LeoVegas Mobile Gaming Group, which is part of MGM Resorts International. Since our launch in 2014, we have provided a secure and regulated environment for royal panda casino online entertainment.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you complete royalpanda register procedures, you confirm that all information you provide is accurate and current. We may request identity verification documents at any stage, and we reserve the right to suspend your account until verification is complete.

• You must create only one account with us
• You are responsible for maintaining the confidentiality of your royal panda login credentials
• We do not accept registrations from residents of restricted territories, including the USA, Iran, Syria, Iraq, Yemen, Kuwait, Ethiopia, Afghanistan, Curaçao, Cyprus, and Somalia
• You must not create an account if you are self-excluded from gambling services

Deposits and Withdrawals

We support multiple deposit methods, including Visa, Mastercard, Skrill, Neosurf, Apple Pay, and Paysafecard, depending on your region. The minimum royalpanda deposit amount is approximately $10 for our Live Casino welcome offer. When you request a royalpanda withdrawal, we strive to process transactions within 24 hours, though under our licence conditions this may take up to five working days. Withdrawals are generally processed using the same method as your original deposit. Please note that a 5% charge may apply to withdrawals made on unwagered funds, with a minimum threshold of €10.

Bonuses and Promotions

At Royal Panda, we offer a range of promotional incentives to enhance your gaming experience. Our Casino Welcome Offer provides a 100% deposit match up to $1,000, along with up to 2,000 Free Spins unlocked gradually over 12 weeks. This royal panda casino bonus is subject to 35x wagering requirements on your deposit amount, to be completed within 7 days, using cash stakes only. We also provide a Live Casino Welcome Offer, granting a 100% match up to $1,000 plus $15 in Reward Games when you deposit $10 or more, subject to 40x wagering.

Here at RoyalPanda, we regularly introduce additional promotions such as Lunch Spins, which award up to 30 free spins daily from Monday to Friday, and our Bamboo Bonus, offering a 50% deposit match up to $150 extra each week on Thursdays and Fridays. If you are searching for a royalpanda bonus code or royalpanda promo code, we recommend checking our promotions page regularly, as offers are updated frequently. Our royal panda no deposit bonus availability may vary by region and is communicated directly through your account.

Wagering contributions differ across game categories. Slots contribute 100% toward wagering requirements, while Table Games contribute 10% (First Person and Evolution titles contribute 0%). Video Poker contributes 10%, and Live Casino along with Crash/Mine-style games contribute 0%. Select titles such as Blood Suckers and Dead or Alive contribute 70%. We reserve the right to amend these contribution rates and will notify you of significant changes through our promotional terms.

Our Games and Software

Our royal panda slots library features more than 2,000 titles, including slots, live dealer tables, game shows, and progressive jackpots, with new additions made monthly. We work with leading providers such as NetEnt, Evolution, Pragmatic Play, Play'n GO, and Microgaming to bring you high-quality content. Our royalpanda live casino experience is powered primarily by Evolution, offering roulette, blackjack, baccarat, craps, and First Person game formats. We also feature our exclusive Royal Jackpot, a progressive prize pool that has paid out sums worth millions to fortunate players.

The royalpanda casino app and browser-based platform are fully optimized for mobile play, allowing you to access our entire game catalogue on smartphones and tablets without requiring a download. Whether you access us via desktop or through our royal panda casino app, we ensure a consistent and secure gaming environment across all devices.

Loyalty Program

Upon registration, we automatically enrol you in our Royal Panda Loyalty Club. As you continue to play with real money, your VIP status rises, unlocking enhanced rewards, personalized reload bonuses, and exclusive benefits. We continuously assess player activity to ensure our loyalty rewards remain fair and rewarding for our long-term members.

Responsible Gambling

We are committed to promoting safer gambling practices across our platform. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods. If you feel your gambling behavior is becoming problematic, we encourage you to contact our support team immediately, and we will assist you in implementing responsible gambling measures without delay.

Customer Support

Our support team is available through live chat, email, and telephone. You can reach us via help@royalpanda.com, or through our dedicated support address, support@royalpanda.com. For data protection inquiries, our Data Protection Officer can be contacted at dpo@leovegasgroup.com. We aim to respond to all queries, including questions related to royal panda casino payout timelines, as promptly as possible.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment provider issues, or events beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded under Maltese law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. The current version (v2.6) took effect in August 2025. We recommend reviewing this page regularly, as continued use of RoyalPanda following any amendment constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws of Malta. Any disputes arising from your use of our services will first be addressed through our internal complaints procedure, and unresolved issues may be escalated to eCOGRA or an alternative dispute resolution provider as required under our licence.

By continuing to use our platform, you confirm your acceptance of these Terms and Conditions in full. We thank you for choosing us, and we look forward to providing you with a fair, secure, and enjoyable gaming experience.