RoyalPanda Privacy Policy

At Royal Panda, we respect your privacy and are fully committed to protecting the personal data you share with us. This Royal Panda Casino privacy policy explains how we collect, use, store, and protect your information when you visit our website, register an account, or use our casino royal panda services. We at RoyalPanda operate under the licence of the Malta Gaming Authority, and we take our obligations regarding data protection extremely seriously across all markets we serve.

Information We Collect

When you create a royal panda login or interact with our platform, we collect several categories of personal information necessary to provide our services safely and legally. Our RoyalPanda registration process requires accurate identity details, and we may request additional documentation for verification purposes in line with our licensing obligations.

• We collect your name, date of birth, address, email, and phone number when you complete royalpanda register procedures
• We gather payment details when you make a royalpanda deposit or request a royalpanda withdrawal
• We track your gaming activity, including slots, live tables, and jackpot participation, to improve our services
• We record technical data such as IP address, device type, and browser information when you access our royal panda app or royalpanda casino app
• We may collect communications you send us through live chat, email, or phone support

How We Use Your Information

Our Royal Panda Casino platform uses the information we collect for legitimate business purposes, including account management, fraud prevention, and regulatory compliance. We at Royal Panda also use your data to personalise your experience, including tailoring a royal panda bonus, a royalpanda no deposit bonus, or other promotional offers such as royalpanda free spins to your preferences.

We use your data to verify your identity before processing any royalpanda casino payout, to detect suspicious activity, and to comply with anti-money laundering regulations. Our RoyalPanda team may also use your contact details to send you marketing communications about our royal panda bonus code or royalpanda promo code offers, provided you have consented to receive such messages. You may opt out of marketing communications at any time.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, our legitimate business interests, compliance with legal obligations under Maltese and international law, and your consent where applicable. Where we rely on consent, such as for certain marketing activities, you may withdraw it at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies on our royal panda casino online platform to enhance your browsing experience, remember your preferences, and analyse how you interact with our royalpanda casino login pages. Our RoyalPanda cookie practices allow us to keep your session secure while you play, and to measure the effectiveness of promotions like the royal panda casino no deposit bonus. You can manage or disable cookies through your browser settings, though doing so may affect certain website functionalities.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our services, including payment processors, identity verification providers, and regulatory bodies. As part of the LeoVegas Mobile Gaming Group, we may also share data internally within our corporate group to maintain consistent security standards across all our royal panda casino app and desktop platforms.

• We share data with payment providers to process your royalpanda deposit and royalpanda withdrawal requests
• We disclose information to regulators such as the Malta Gaming Authority when legally required
• We work with fraud prevention agencies to protect our players and our business
• We may share limited data with marketing partners to deliver relevant royal panda promo code offers, subject to your consent

Data Security

We at RoyalPanda implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our security protocols include encryption of sensitive data, secure servers, and restricted internal access. While we strive to protect your data at every stage, no method of transmission over the internet is completely secure, and we encourage you to keep your royal panda casino login credentials confidential.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal and regulatory requirements. Even after you close your account, we may retain certain records related to your royal panda live casino activity or transaction history as required by applicable gambling regulations and anti-money laundering laws.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. Our Royal Panda Casino compliance team respects these rights and will respond to valid requests in accordance with applicable data protection laws, including the GDPR where relevant.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You have the right to object to certain processing activities, including direct marketing
• You may request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team or reach out directly to our Data Protection Officer at dpo@leovegasgroup.com.

International Data Transfers

As our Royal Panda platform serves players across multiple regions, including Canada, Brazil, Chile, Finland, Norway, India, Ireland, New Zealand, and Peru, your data may be transferred and processed outside your country of residence. We ensure that any such transfers comply with applicable data protection standards, including appropriate safeguards where required.

Children's Privacy

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect personal information from minors, and we take immediate action to delete any such data if we become aware that it has been collected inadvertently.

Restricted Jurisdictions

We do not offer our royal panda casino online services to residents of certain restricted countries, including the United States, Iran, Syria, and other jurisdictions where online gambling is prohibited by law. If we determine that you are accessing our platform from a restricted location, we reserve the right to suspend your account and withhold associated data processing activities.

Changes to This Privacy Policy

We may update this Royal Panda Casino privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of our royalpanda casino app or website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal information, or if you wish to exercise any of your data protection rights, please contact our support team at help@royalpanda.com or reach our Data Protection Officer directly at dpo@leovegasgroup.com. We at RoyalPanda are always ready to assist you with any privacy-related concerns.